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Testing the Use of Translation Apps in Clinical Communication with Elderly Patients


July 2023 | EALTHY Blog | Healthcare settings | Research summary | Translation and Interpreting

The importance of professional interpreters in Australian healthcare settings is widely recognized and established within legislation and government healthcare policy. However, there are situations when professional interpreters are not available or can´t be present during a patient´s examination.

Then healthcare professionals may rely on family members, bilingual staff members or resort to body language which always poses a risk. Mobile translation apps could provide an innovative solution to overcome language differences in risk-free healthcare settings in the absence of a professional interpreter.

This research tested three mobile translation apps (CALD Assist, Talk To Me and Google Translate) in Australian aged-care hospital wards to address language barriers in everyday interaction between healthcare staff and the elderly with limited English proficiency (LEP).


Read the research summary here: